Case studies

Envisioning airport customer service in a self-service era of travel

Revamping the national end-of-life care planning experience

Reforming labor policies and community programs for lower-income workers

Improving public understanding of complex policies through data-driven communication strategies

[ARCHIVED V2] Revamping the national end-of-life planning program strategy

[ARCHIVED V1] Designing a self-initiated end-of-life planning experience

[ARCHIVED V2] Envisioning airport customer service in a self-service era of travel

[ARCHIVED V1] Envisioning airport customer service in a self-service era of travel

[ARCHIVED V1] Reforming labor policies and community programs for lower-income workers

Prototyping an immersive experience on mental health awareness

[archived] Prototyping a social impact arcade game